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Senior Business Analyst (1 year contract)


Date: Mar 15, 2019

Location: Singapore, SG

Company: AIA Careers


Key Responsibilities

The Business Analyst has the key responsibility in providing both the business and the technical expertise to recommend solutions to achieve business needs. His/her primary roles includes:-

  • To support the delivery of new initiatives/projects.
  • To act as liaison between users and technical team in the gap analysis session and to document the finalized business requirements and rules for system enhancement and or new system implementation
  • To conduct the Business requirement gathering sessions with the business users, to conduct impact analysis and to recommend best practices or solution to the business needs.
  • To understand and manage the stakeholders during requirements walk-through on enhancements and new projects.
  • To develop comprehensive business requirements and to ensure user sign off the document.
  • To articulate business requirements to technical team to be translated into functional specifications.
  • To provide technical expertise and reviews functional specification to ensure design meets the user requirement specified
  • To produce comprehensive business scenario for User Acceptance Test and to ensure user sign off the test plan and test results.
  • To analyze and to monitor UAT and to ensure defects resolution within timeline.
  • Responsible to escalate concerns/issue/risk to supervisor for resolution and to mitigate risks proactively.
  • To ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users
  • To ensure personal development for self-improvement and build positive working relationships within the team


Key Requirements

  • Min. Bachelor Degree with 4 to 5 years of related experience in insurance industry
  • Knowledge in group insurance operations is an added advantage
  • Knowledge in SQL Scripting, System Application Analysis is highly preferred
  • Work independently with minimal guidance as well as a team player
  • Strong analytical skill, creative thinking skill and communication skill
  • Functional Expertise - Has conceptual knowledge of theories, practices and procedures in a discipline
  • Good experience in conducting User Acceptance Testing
  • Problem Solving - Identifies and solves a range of problems in straightforward situations; analyze possible solutions and assesses each using standard procedures
  • Customer Focus - Responds  to standard requests from internal and/or external customers
  • Influence - Communicates information, asks questions and checks for understanding 

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