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Admin Assistant, Claims (4 Months Contract)

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Date: Feb 11, 2019

Location: Singapore, SG

Company: AIA Careers

 

Key Responsibilities

 

  • Attend to email portal enquiries received from corporate clients and its intermediary (Employee, Human Resource personnel, Agents and Broker).
  • Escalate enquiry to other relevant departments, follow-up and keep customer informed.
  • Upload claim documents / emails into system.
  • Refer complaint cases to Team Leader.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

 

Key Requirements

 

  • Min Diploma / Degree graduate in Business Admin, management, biomedicine, Insurance studies or certificate equivalent
  • Prior 1-2 years experience in customer service / insurance industry will have an added advantage
  • Proficient in both written and spoken English, spoken Mandarin will be added advantage
  • Proficiency in MS Office, MS Outlook, MS excel
  • Experience in Group Insurance is an advantage


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