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New Business Support Executive, Operations


Date: May 10, 2019

Location: Phnom Penh, KH

Company: AIA Careers

About AIA:

AIA Group is the second largest life insurer in the world by market capitalisation with presence in 18 markets across the Asia-Pacific region and almost a century of history in Asia. The scale and reach of our business provide a springboard for you to build the right skills and to grow professionally and personally. AIA Group was awarded “Asia-Pacific Best Employer” by Aon Hewitt in 2016.

We are expanding our operations in Cambodia and are now looking for an aspiring individual to join us as New Business Support Executive, Operations based in Phnom Penh.

Job Summary:

This role assists the new business fuction by providing various supports related to underwriting tasks, premium collection and reporting.

Key Responsibilities:

  • Control Premium collection from every channel (Automation and Manual receipting)
  • Reconcile all receipting cases and verify their accuracy
  • Refund premium to clients for not-captured policy
  • Settle and communicate with all premium collection vendors and finance department
  • Work closely with Panel doctors, Distribution department on quality of submission
  • Support New Business function to release and collect deferment letter (if needed)
  • Clear suspend accounts

Job Requirements:

  • Bachelor’s degree level education in business or similar field
  • At least 3 years of work experience of insurance operations, New Business or Underwriting in life insurance or general insurance industry
  • Proficient use of English and office computer
  • Possess analytical skill, communicative skill, customer service-oriented and interpersonal skill
  • Possess personal traits: initiative, self-driven, team player, high spirited, detailed and meticulous

We offer an attractive remuneration package to the successful candidate. Please submit your application by clicking “Apply Now" at the button below and click on "Apply Now” for our processing. Deadline | Applications will be reviewed on a rolling basis, therefore the sooner we receive yours the better!

For further details or clarifications, please email us at:


Closing Date: 24 May 2019

Job Segment: Operations