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Assistant Training Manager / Senior Training Associate


Date: Jan 12, 2019

Location: Hong Kong, HK

Company: AIA Careers

Position Objectives:

Develop, deliver and maintain quality training to different target participants



Training Delivery (50%)

  • Execute and deliver quality and effective training to different target participants (including but not limited to Agency, Partnership Distribution Channels, and other stakeholders) that are aligned with Company’s KPI


Design & Maintenance (40%)

  • Develop and maintain programs by specifying training objectives, content, activities and methods in program design/plan to meet with the identified training needs
  • Identify the extent of a program's impact on participants and maintain follow-up on their applications after the program
  • Review course evaluation for further enhancement or improvement
  • Participate in the development of long-term plans, training structure, organization, policies, programs, services and practices in order to accomplish the training mission
  • Conduct data mining on information/data/resources relating to section’s training activities, and report findings in regular reports
  • Prepare regular reports on training activities to management according to the guidelines given


New initiatives / Project (10%)

  • Participate in new business initiatives / project arising from the department’s strategic/operational business plan


Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements



  • University / College graduate plus 4 years of experience in training, sales & service, finance/insurance industry; OR Form 5 graduate with 8 years of working experience in training, sales & service, finance/insurance industry
  • Good training sense in terms of course development, design and evaluation
  • Good presentation, communications, and facilitation skills
  • Proficient in written and spoken English
  • Knowledge in insurance industry preferred
  • PC skills in some office operating software
  • Proactive and good common sense
  • Mature, initiative, customer service oriented, willing and able to learn, teamwork player, trustworthy


Candidate with less experience will be considered as Training Associate.


We offer an attractive remuneration package to the successful candidate.   Please submit your application by clicking “Apply Now” for our processing.


All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes.  The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request.  It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies.  AIA will retain all applications for a period of up to 24 months after which the documents will be destroyed.


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