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Manager, Operational Risk (12 months contract)


Date: Jan 9, 2017

Location: Hong Kong, HK

Company: AIA Careers



Assist in developing the Group's Operational Risk Framework, support the Group ORM activities and implement Group-wide ORM and to support AIA’s risk management as well as business objectives. 



  • Assist development of Group ORM Framework and related documents including Risk and Controls Assessment Standards, Operational Risk Appetite Standards and Scenario Analysis Standards
  • Support the day-to-day activities of the Group ORM Team including:
    • Review and analyze Operational Risk information for the Group and its operating local business units
    • Prepare Operational Risk management reporting for Group committees and regular management meetings
    • Work with stakeholders on new products and key projects to ensure operational risks are properly identified and managed
    • Support the ORM function in delivering key ORM initiatives
    • To administer and maintain the ORM system, including the performance of data analysis and quality control review over the ORM information.
  • To perform research on Op Risk and insurance industry related matters and assist the preparation of ORM thematic reviews to the Board and Group Risk Committees.
  • To support the embedding of the ORM Framework and underlying processes.
  • To foster strong relationships with Group Functions (such as Compliance, Audit, Technology, Finance and Legal) and local Risk teams in gathering ORM related information and follow up on outstanding items.



  • Bachelor or Master Degree.
  • Solid experience in operational risk management and/ or in-depth knowledge of insurance operations such as product development, customer service, policy administration, sales, project management, etc.
  • Strong change management skills
  • Highly organized, results driven self-starter with excellent interpersonal, communication and influencing skills
  • Good understanding of systems and IT risk preferred (but not a must)
  • Fluent in spoken and written English with a strong ability to create and deliver professional reports and presentations.

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