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Manager, CS Business Development (Renewal Business), Agency Distribution


Date: Jan 12, 2019

Location: Hong Kong, HK

Company: AIA Careers

Position Objectives:

Retain a sustainable business growth of existing portfolio by maintaining the strong relationship with our business partners and client, and achieve business targets.



Manage the assigned renewal portfolio  50%

  • Maintain and provide quality service to the accounts assigned
  • Achieve policy persistency target
  • Provide professional and technical expertise to customers and intermediaries
  • Maintain the profitability of assigned portfolio


Achieve personal new business production  30%

  • Achieve agency penetration and sales production and business target
  • Manage the entire sales process, prospecting, and proposal preparation
  • Explore cross sell opportunity of MPF business


    Ad Hoc project  10%

  • Handle ad hoc projects assigned
  • Drive new initiatives to generate revenue and support all related marketing activities


    Renewal business workflow  10%

  • Solicit customer feedback for better customer satisfaction management
  • Monitor renewal and new business quality and workflow and provide suggestions for further improvement



  • University / College graduate plus 5 years’ experience, out of which 2 years at supervisory level
  • Customer-oriented
  • Problem solving skills
  • Effective communication and presentation skills
  • Staff coaching skills


We offer an attractive remuneration package to the successful candidate.   Please submit your application by clicking “Apply Now” for our processing.


All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes.  The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request.  It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies.  AIA will retain all applications for a period of up to 24 months after which the documents will be destroyed.


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